Brooke_Hand

Hi Kiersti,No worries, and thank you for getting back to me. The information you have provided is helpful; it's also good to hear that the volume of such failures has been low - this instance was the first we had seen or heard of it so the chances of it happening again to us are likely to be slim; r...

Okay, thank you for your insight Sanford.Best, Brooke

Reporting-MTA: dns; googlemail.comReceived-From-MTA: dns; adventurentals@gmail.comArrival-Date: Tue, 13 Aug 2019 14:21:14 -0700 (PDT)X-Original-Message-ID: Final-Recipient: rfc822; MIZUE5BRFVCUYV2ZIRHEYY2JL44DSN2XLFTT2PI.164361.16113.9@unsub-ab.mktomail.comAction: failedStatus: 4.4.1Diagnostic-Code:...

Hi Sanford,it was:Message not deliveredThere was a problem delivering your message to MIZUE5BRFVCUYV2ZIRHEYY2JL44DSN2XLFTT2PI.164361.16113.9@unsub-ab.mktomail.com. See the technical details below.Best, Brooke

Hi Kiersti,We had a user unsubscribe via 'unsubscribe and report spam' method, however the messaged bounced and they received a delivery status notification that it had failed. I'm wondering if you've heard of anything like this happening, and/or if there's a way to make sure if they use this method...