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Also, I just discovered that this happening with other now as well. Perhaps there is an larger issue going on?
I confirmed there is only one profile in Outlook on the user's machine, still I am unable to Authorize the user. I removed the old Outlook profile, built a new one, still not working.
There is only one address assigned to his Outlook at this time. I will attempt to re-issue the license and see if that works, it has been at couple hours since I last revoked it.
Hi Steven,I waited several minutes before re-issuing the license, but I can try that again and see if that helps.Here is the message the user received at the beginning of this mess:Unable to AuthorizeWe can't authorize the email address set as your default account in Outlook.The default account in O...
I have a user that I am unable to get authorized with the SalesInsight add-in for Outlook. I have tried revoking the license and reissuing, but still when they attempt to request an auth code it says a code has already been sent. This is currently the only user I have having trouble with (as far as...