Brittany_Striew

Brittany_Striew · ‎06-26-2020

@Josh_Hill13 - Wondering if you may have any answer on this. Do you know how the the Black Listed Cause system field is updated? I've searched all over throughout the Community and just straight Googling and cannot find anything. I don't seem to have a single person in my instance where Black Listed = true and Black Listed Cause is populated. Any insight is appreciated! Brittany

Brittany_Striew · ‎03-02-2020

Thank you Michael! A combination of your advice and @SanfordWhiteman 's advice got me to a solution! I used the GTW hosted ics file and instead of calling to our token {{my.Event Number}}, the unique ID for the webinar, I swapped it with the exact code and voila, we have a winner! Smooth opening of the Outlook calendar file 👍 Thank you both for your help!

Brittany_Striew · ‎02-26-2020

No I'm not. I'm not sure how that variable is set up on the backend HTML of the template. Thinking I may have to create a support ticket to figure out what's going on...

Brittany_Striew · ‎02-26-2020

Hey Sanford - unfortunately no token confusion. It appears that the way the template was built, by adding the {{my.Calendar}} token in the variable spot of the template, it applies <a> tags that are not needed and messes with the linking. I included some screenshots below of the builder and the token. Upon receipt of the email, you can see where it seems to go wrong and that link tag is applied.

Brittany_Striew · ‎02-25-2020

Hi everyone - We recently worked to set ourselves up with a brand new email template to use going forward. We wanted to make as many pieces of the template featuring variable elements as we possibly could. For our monthly webinars hosted in GoToWebinar, we generate our confirmation email from the Marketo side. When trying to add buttons for Add to Calendar that have both a standard .ics calendar file and a Google calendar file, we're running into an issue using the Calendar File token type. When trying to call to token {{my.Calendar}}, when the email hits the inbox, the Outlook calendar button links to <a href='target="_blank" rel="noopener">http://go.corcentric.com/rs/787-PWO-482/436/Achieving+AP+Success+-+The+Metrics+that+Matter+in+2020+with+Corcentric.ics'>Add to Calendar</a>. As a first attempt, I linked directly to the URL generated by the {{my.Calendar}} token, but the tokenized details in the Description are lost. Typically, our calendar files include all of your details and your PURL generated by GoToWebinar by calling to the tokens. Anyone have any suggestions or guidance on how to work around this? Thanks in advance!

Brittany_Striew · ‎10-31-2019

Great topic! We just stood up a net-new Marketo instance in April of this year and have successfully implemented our brand new naming convention. Four digit year - two digit month - channel - campaign name (ex: 2019-10-EM-Halloween for an email). Trying to figure out a good two-to-three letter abbreviation that has clear differentiation between channels has been a bit of a challenge at times but so far, so good! Some other abbreviation examples we've implemented include LWB for Live Webinar, OA for Online Advertising, WF for Web Form, and NUR for Nurture programs.

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