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Courtney_King
11-20-2020
I'm interested in learning more about this configuration. In Salesforce, there are fields that keep some old contact field information to enable the activities and related items to be reconnected to the new Salesforce lead. So I assume that we might be able to capture some data for this purpose as w...
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Currently, in our Salesforce ORG we use this tool. Long story short it creates a new lead in Salesforce using the old contact data keeping all related items to the contact on the new lead. This is causing an issue in Marketo where the contact record and data need to be merged back with the new lead...
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Courtney_King
10-21-2019
Amit,What if there isn't the ability to delay/prevent salesforce from creating the lead? We are using a salesforce tool that moves the contact back to the lead in SFDC and keeps all the contact history created in salesforce with the lead that it creates. So step 4 may not be possible. any thoughts?
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