parveens

Issue DescriptionVisit Web Page activity is tracked and showing up for one subdomain on your site, example.marketo.co, on a record but it is not recording activities for a different subdomain, pages.marketo.co. Issue ResolutionThe reason that this behavior is taking place is because the domain that...

1. Navigate to https://status.adobe.com 2. Click Manage Subscriptions 3. Sign in using your Adobe credentials or click Create an Account to log in 4. Select Experience Cloud drop-down 5. Select Adobe Marketo Engage 6. Select a business...

As of November 30, 2019, all the familiar content on the Marketo Engage Status Pagehas been migrated and is now available on the Adobe Status Page .This move allows us to leverage Adobe’s more robust and efficient monitoring platform for not only the standard alerts and scheduled maintenance, but al...

Issue DescriptionYou recently passed the MCE and want to add the certification to your Community profile. Issue ResolutionCertification updates happen every 2 weeks, and your Community profile has to be filled out completely for the update to work.If you don't see your update within two weeks, pleas...

Requesting an Expert SessionOverviewExpert Sessions are 30 minute meetings with Marketo Support experts for a deep dive into select topics. Included in Marketo Enterprise and Elite Support levels, these sessions are intended to help you gain deeper understanding of features, gain insight into produc...

NOTE: In order to manage authorized support contacts you must be set up as a SUPPORT ADMINISTRATOR on your support entitlement with Marketo. IMPORTANT BEFORE YOU FOLLOW THE STEPS BELOW: Our system is particular about how each User needs to access the Support Portal. Simply going straight to the nat...