Fiona_Evans

Fiona_Evans

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Date Last Visited
‎02-11-2020 04:00 AM
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Joined the community 13-04-2018
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  • Re: How to move people into a nested engagement program?

    Thanks Brian. All the four programs and streams are invited to the same webinar yes so they can go through the same event program. I am still not really sure how I am meant to drop this into the initial stream though. I can't seem to find a 'campaign is triggered' trigger, and there is no other trig...

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  • How to move people into a nested engagement program?

    I have tried to work my way through Marketo docs and other people's similar questions but haven't got anywhere and suspect this is quite an easy problem I'm trying to solve! We have 4 different engagement programs for our four sectors, each with 5 different streams in them depending on where the cus...

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  • solved badge Re: Data not pulling through from Salesforce Custom Object

    Just to follow up on this - having got to the bottom of it it WAS the obvious answer first - a sync backlog. What I hadn't realised was that standard objects sync as a priority over custom objects, and because our sync settings are set to only sync once per hour, it actually took us until yesterday ...

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  • solved badge Re: Data not pulling through from Salesforce Custom Object

    Cool I've raised this with support anyway, but I feel like these are the same objects and it's just a naming convention as otherwise the standard objects would appear there - but I may be wrong about that?

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  • solved badge Re: Data not pulling through from Salesforce Custom Object

    And are person and individual definitely different? This is what pulls through on the right hand side when I do a salesforce object sync, so it doesn't seem to give me those options? I have also pulled through data against individual and company before (although I agree a greyed out tick doesn't fil...

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  • solved badge Re: Data not pulling through from Salesforce Custom Object

    It was four days ago so I don't think it's just a time thing. When I do that server state tool (super useful thanks!) it says it has pulled in 90,000 references and interaction objects - so it definitely thinks it has pulled it in, but for some reason it can't filter data using those objects?

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  • solved badge Re: Data not pulling through from Salesforce Custom Object

    It was four days ago, so should have synced by now!

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  • solved badge Data not pulling through from Salesforce Custom Object

    I have successfully pulled through Custom Salesforce objects to Marketo in the past, but I seem to having a problem with one particular object called Interactions.We have quite a customised salesforce and this object records all emails, meetings etc with contacts. It also cross references the Accoun...

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Public Statistics
Date Registered ‎04-13-2018 05:12 AM
Date Last Visited ‎02-11-2020 04:00 AM
Total Messages Posted 8