** Edited version (short) ** Current opt-in: email > click on link > thank you page After opt-out - person is deleted. What if then s/he tries to opt-in? How do I avoid the "thank you page" ** End of edited version ** Hi, We want to update the GDPR flow so in the welcome (opt-in) email would now include opt-out option. meaning: Hello xxx, Welcome... please click here to opt-in... if you want to be deleted now please click here. Opt-in flow works on getting to a Marketo thank you page (Thank you <Name> for opting in) and opt-out goes to a Marketo landing page with a simple email form and after submission it will be deleted. But I have few cases not properly addressed: 1. One did opt-in (via email) and then opt-out (via email)? [I guess nothing to do here] 2. One did opt-out (via email) (and then deleted) and then opt-in (via email)? [The user will see the thank you page - which this is not relevant after deletion] 3. After 14 days, person deleted and then tries to opt-in/opt out? [same as above for opt-in, and opt-out page will be just redundant] Will love to know if you have any creative idea how to improve user experience here. thanks, ... View more