Cherie_Nelson1
Level 1
Sydney
Senior Marketing Manager
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yesterday
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I noticed today that I can nest an Event program within a default program. This previously wasn't possible and was confirmed in this Q&A post in December 2020
I can't find any information about it in the latest release - but in theory would anyone be able to elaborate the benefits of nesting events within the one default program? Is it just tidy housekeeping?
The use case I have is we run day long events that consist of multiple events (combination of webinar and / or physical).
I'd previously set up one Default proagram to manage the overall marketing of the event, and then individual events based on Time/Format etc. and iside those programs were the campaigns to control their program status.
Thanks in advance for your input!
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3 weeks ago
I've just resolved a similar issue with Registration errors in multiple webinar sessions. Support highlighted to us that in Zoom there were mandatory fields ticked - which even though these fields were also mandatory on the Marketo form, the zoom set up for the fields needed to be not-required to pass the information through.
This resolved all but one of the webinars which continued to throw a generic Registration Error. After a couple of days troubleshooting and a million tests, cloning and starting the program again - I noticed that this particular session had a webinar capacity of 250 attendees set up in zoom - where all the others were at 500 (and the reg was sitting at 366).
User error, though a very grateful find at the eleventh hour!
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08-18-2020
04:51 PM
Great suggestion... as I also export and save before deleting, I'd have the data stored already.
Not sure why I hadn't thought of doing a manual lookup on those files until now 😂 although the idea of a webhook accessing a google sheet is far more efficient. Thanks!
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08-18-2020
03:46 PM
Hi everyone,
To manage our lead database limits, we currently delete anyone that unsubscribes and is then inactive for a period of time.
What I have noticed is that when these leads are re-acquired by another program (say 4 months after they were deleted they fill in a form on the website) they are marked as 'acquired by' that program and therefore reporting as a new lead when I'd rather classify them as 'reactivated'.
So in summary, I'm looking for a way to report/identify leads who are truly new to our business (no prior history in Marketo) vs those who are have been re-activated (for lack of a better word!) which would mean they existed at some stage, were deleted and then re-added upon engagement again.
Any idea on the filters I could use to produce a report of new vs reactivated?
Appreciate your help!
What I'd like to do
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| Date Registered | 07-22-2019 11:05 PM |
| Date Last Visited | 9 hours ago |
| Total Messages Posted | 5 |
| Likes Received | 1 |
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