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Joined the community 11-03-2024
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Retention Marketing
California
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KatieZ
03-14-2024
Maybe we're talking about the same thing but in different ways. To put it more concisely, I'm asking why would Contact A receive a 30 day notice (via a Smart Campaign) on different days, when both systems have 4/5/24 as the expiration date, and both smart campaigns run at the same time?
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by
KatieZ
03-14-2024
We're using Smart Campaigns, and I'll need to check with other team members on the rest of the question.
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I have a theory that Marketo's "in future before xx days" uses hours as a unit of measurement. Can anyone confirm or provide insight?Situation: We want to send a renewal notice to customers whose subscriptions expire 30 days from the send date. We are using expiration date "is in future 31 days", an...
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