Gareth_Lowndes

Gareth_Lowndes
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Date Last Visited
‎03-07-2024 10:17 PM
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Joined the community 07-03-2024
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Founder @ Data Alchemy
Auckland, New Zealand
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  • Re: [Dynamic Chat Survey] Give Feedback on Live Chat Performance
    by Gareth_Lowndes name dot 03-07-2024

    Hey Candice, Here's the order from my perspective - - Missed chats (no agents available, agents available but no response, or system error)- Completed (closed by agent/visitor)- Total live chats initiated- Dropped- Average chat time- Average response time I'd also like to see how many people used th...

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Date Registered ‎03-07-2024 06:44 PM
Date Last Visited ‎03-07-2024 10:17 PM
Total Messages Posted 1
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