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We are having the exact same issue. Some contact records include account info (sync'd from MS Dynamics CRM) and other "random" contacts do not pull in the account information. This has been an ongoing issue with Marketo for some time and we have had ongoing support from them but with no success. I j...
We had the same issue when we went live with Marketo. Before Marketo, our website would create a new lead in MSD every time a contact completed a web form. This was a nuisance as we had so many duplicates, it was messy! When we moved to Marketo we noticed sales people couldnt keep track of existing ...