Bianca_Du-Pless

@Michael_Florin thank you for brainstorming with me.Your suggestions have helped me to find the solution.We send operational emails mostly in combination with an exclusion list to exclude unsubscribed and marketing suspended people (not best practice but necessary for various instance set up reasons...

Hi @Michael_Florin Thank you for your reply.I only have emails in the nurture but all of the members are in the same time zone so that shouldn't be causing any issues.After your suggestion to compare the activity logs, I've seen that those that aren't in the cast have 'skipped, person is blocked' in...