Here are a few helpful tips regarding assigning a record to a queue when using the Sync Person to SFDC flow step:
- If the record flowing through the flow step is a
- Marketo only record a new SFDC lead will be created
- SFDC Lead any field updates will be synced from Marketo to SFDC and the owner will change to the Queue
- SFDC Contact a new SFDC lead will be created
- The value in Marketo for Lead Owner for any records assigned to a SFDC Queue will be empty
Additional resources for learning about the Marketo integration with SFDC.