Internet Explorer Browser Deprecation

Beginning with our July release on July 31, 2020, Marketo Engage user interface (UI) will no longer be supported in Internet Explorer browsers.

 

Why is this change being made?
In order to continue to innovate with Marketo Sky, we are focusing on development for the most utilized browsers, including Google Chrome, Mozilla Firefox, and Apple Safari.

 

What will happen if I use Marketo Engage with Internet Explorer after July 31, 2020?
Accessing Marketo Engage using Internet Explorer may result in undesirable behavior when interacting with the user interface. Customer Support will not be able to troubleshoot bugs encountered only in Internet Explorer.

 

Will this impact customers visiting my landing pages or filling out forms?
Internet Explorer will continue to be a supported experience for customer-facing assets such as landing pages and forms. This change is strictly for the Marketo instance UI.

 

What if I am required to use Internet Explorer?
We encourage customers with business requirements to use the Microsoft Edge browser, Microsoft's new Chromium-based browser, which features an Internet Explorer compatibility mode.