Wrong campaign tagged

[ElCucuy]

Hi Folks,

Due to a wrong set up in lead tracking inside marketo, leads have been tracked under a wrong Digital campaign instead of others. 

What should be the next step in moving these leads to their respective campaigns in marketo? Is there an easier way to handle this?

Any help is appreciated.

Thanks

[Darshil_Shah1]

When you say people have been tagged to the wrong Digital campaign do you mean, people qualified and run through another smart campaign than the intended one? The corrective action would depend on what flow you had in the incorrect campaign through which people flowed, e.g., if it was a Change Data Value flow step, you can always update the field's value to the previous value (you'd need to use Activities API to get Change Data Value activities if you don't have it in some sort of history field in Marketo that you could reference the value from), and then batch-run these people through the intended campaign.

[ElCucuy]

Hi Darshil,

You are correct. People qualified and have run through another smart campaign than the intended one.

[Darshil_Shah1]

@ElCucuy, could you please shed some light on what were the flow steps of the unintended campaign?