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why is lead first name token not populating email content when I send a sample email to myself and others on my intermal team?

I've editied the token in the email with the lead first name token, but it doesn't pull my first name in when I send a test sample.

2 REPLIES 2

Did you pick a particular lead's test email that you want to see?

Not a lead off the list, just myself and another member of our team