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Why are some ideas locked in the community

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Grégoire_Miche2
Level 10

Why are some ideas locked in the community

Many older ideas are locked and we cannot votre for them any longer. e.g.

Does someone knows why ?

Thx

Greg

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Anonymous
Not applicable

Re: Why are some ideas locked in the community

Hi there. I found the problem and have resolved it. If you find any other posts you can't vote on, let me know.

In the meantime, I have a favor to ask. Gregoire, you have several profiles in this community. : (

Can you write 'primary' next to your job title for the one you want us to consider your primary title.

Thanks

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8 REPLIES 8
Justin_Cooperm2
Level 10

Re: Why are some ideas locked in the community

I think it happens when the status is changed from "New"

I will follow-up with our community managers Scott K. Wilder​ and Liz Courter

Grégoire_Miche2
Level 10

Re: Why are some ideas locked in the community

Hi Justin,

There are thousands of ideas that are no longer new and we can still vote for them :

It seems that ideas from profiles imported from the old community are locked.

-Greg

Anonymous
Not applicable

Re: Why are some ideas locked in the community

I am looking into this. Thank you for the heads up.

Anonymous
Not applicable

Re: Why are some ideas locked in the community

Hi there. I found the problem and have resolved it. If you find any other posts you can't vote on, let me know.

In the meantime, I have a favor to ask. Gregoire, you have several profiles in this community. : (

Can you write 'primary' next to your job title for the one you want us to consider your primary title.

Thanks

View solution in original post

Andy_Varshneya1
Level 9

Re: Why are some ideas locked in the community

On a similar note, is it possible to merge profiles? Otherwise you end up losing your data when you join a new company and use the corporate email address to manage the Marketo instance there.

Anonymous
Not applicable

Re: Why are some ideas locked in the community

Yes. It is possible to combine profiles. Fill out this form.

Moved to a new company?

Grégoire_Miche2
Level 10

Re: Why are some ideas locked in the community

HI Scott,

Done 🙂

The multiple profiles comes from the fact that we are a Marketo partner and I have one profile for each of my customers.

-Greg

Grégoire_Miche2
Level 10

Re: Why are some ideas locked in the community

Hi Scott,

seems to be working fine now. Thx.