Continuing to see this error day in and day out and already did the Record Type ID fix as recommended in other posts:
Here's what we see:
Why: Marketo is unable to update Lead in Salesforce.
INSUFFICIENT_ACCESS_OR_READONLY: insufficient access rights on object id
Is there a way to know where to begin to look? I also understand going to the SFDC side but not even sure where to direct them as well. Any help would be greatly appreciated.
Hello @Kristina_Schro1 ,
Do you have any screenshots for more data? Example you may be able to tell if a particular field is an issue. If not you will need to narrow it down to possible fields.
Where to start (tends to be a very common place to go look first).
In SFDC classic.
Access the following:
Setup -> (in the quick search box) type Lead or Contact. (You will probably look in both objects). -> Under Build -> Customize -> Leads -> Click on Fields -> Scroll to your field (i will use Changeme2) -> Click on the field in question that threw an error
You will check in 2 places. "Set Field-Level Security" and "View Field Accessibility".