Where is the Success path analyzer?

[Anonymous]

Hi

Where do I create the success path analyzer? I don't have a "New analyzer" optoion under New as the help article shows (https://community.marketo.com/MarketoArticle?id=kA050000000KzE1CAK), and can't find it in the New report drop down either. Where is it?

[Pierce_Ujjainw3]

Hi Erica,

You should be able to find your Success Path Analyzer in the Analytics section of Marketo at the top left underneath the 'Analyzer' section.

You don't create this, its always there for you, however you do need to create the model that will populate this analyzer with data and the smart campaigns that will drive the model.

Have you done those steps yet?

[Anonymous]

Hi Pierce
As i understand it the success path analyzer is just another report, so I would have to create it just as I create any other report. That's what the help article shows anyway.
If you look at the article (https://community.marketo.com/MarketoArticle?id=kA050000000KzE1CAK) you'll see exactly where I'm looking for it.

My problem is that it isn't there. When clicking New in the corner I have the other 3 options, but not the analyzer. I did create a test model and validated and approved it and all - made no difference.

Edit: I contacted support and the mystery is solved

[Rachel_Noble]

What did support do to fix the issue? I'm having the same problem.

[Pierce_Ujjainw3]

They simply enable it on your account.