where do my leads go

Anonymous · ‎01-10-2014

we have creating a landing page with a form, and we can not find where the leads are going. they are not in the leads database. we have created a smart list and have tried a smart campaign. however we can not find where these leads are going. can anyone help?

Josh_Hill13 · ‎01-11-2014

Did you search for the email address you used on the test leads? Your smart list criteria could be wrong.

Anonymous · ‎01-11-2014

Are you using workspaces/partitions? If so, some leads may be in a different workspace.
Searching the default workspace may locate the "missing" leads.

Are the landing page and form generated by Design Studio or hosted on the corporate website?

If hosted, is the form submitting via SOAP API or Munchkin JavaScript API?
The failure to send the leads to Marketo may be caused by conflicting jQuery versions.

More details would be helpful to help you.