​When I put the system.unsubscribeLink token in an email, it directs to the company homepage.

Anonymous
Not applicable

​When I put the system.unsubscribeLink token in an email, it directs to the company homepage.

When I put the {{system.unsubscribeLink}} token in an email, it directs to the company homepage. Any reason why this would happen? Can it be used as a URL link or it must be typed out as is?
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5 REPLIES 5
Josh_Hill13
Level 10 - Champion Alumni

Re: ​When I put the system.unsubscribeLink token in an email, it directs to the company homepage.

check Admin > Email to verify the correct information is in there. The System token directs to 

http://yourdomain.com/unsubscribe.html

but if you change this, you cannot use the system token anymore.
Anonymous
Not applicable

Re: ​When I put the system.unsubscribeLink token in an email, it directs to the company homepage.

Thanks so much! What would be to correct way to change the URL?
<p><div style="text-align: center"><font face="Verdana" size="1">If you no longer wish to receive these emails, click on the following link: <a href="newurl?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##">Unsubscribe</a><br/> </font></div> </p>
Josh_Hill13
Level 10 - Champion Alumni

Re: ​When I put the system.unsubscribeLink token in an email, it directs to the company homepage.

It looks like you have the default unub link there. 
 

What is your Marketo cname? 

http://CNAME.yourfirm.com/unsubscribe.html

if you try that, does it still default to home?

Anonymous
Not applicable

Re: ​When I put the system.unsubscribeLink token in an email, it directs to the company homepage.

I was given this link as our unsubscribe http://info.mcfrecognition.com/UnsubscribePage.html
So would this be the correct way to format it? When I hit save changes, it says 
Tracking Link:Tracking Link has not been set for this subscription


<p><div style="text-align: center"><font face="Verdana" size="1">If you no longer wish to receive these emails, click on the following link: <a href="http://info.mcfrecognition.com/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##">Unsubscribe</a><br/> </font></div> </p>
Anonymous
Not applicable

Re: ​When I put the system.unsubscribeLink token in an email, it directs to the company homepage.

Thank you for your help btw, much apprecaited!