Re: What's the difference between sales email and email

Anonymous
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There are mutliple fields you can have synced with your SF activity history section. In that category there are emails and sales emails. What's the difference?

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Anonymous
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These are used as Bentacular posted above.

This way you can easily pull smart lists and reports around marketing emails v sales emails.
Anonymous
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We use the Outlook plug-in through sales insights. Whenever one of our sales people sends an email to a lead through Outlook, it gets tagged as a "Sales Email." I assume it's the same if a salesperson also sends to a lead through Salesforce.

Whenever we send a blast or nurturing email from Marketo, it is tagged as just "email."

Hope that helps...