What is categorized as 'other' in the email insights report for device type?

Chelsey_Davis
Level 3

Hello,

I'm trying to break down opens by device type. I have desktop, mobile, tablet, and then there's the wonderful 'other,' which seems to make up a good chunk of my opens. Does anyone know what is categorized as other?

Any guidance would be much appreciated!

Thanks, Chelsey

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Device and Client Counting Methods in Marketo - Marketing Rockstar Guides

Not exactly sure, but it seems to group the non majors into Others. is it a large percentage for you?

Chelsey_Davis
Level 3

It is larger than I'd like it to be. Large enough for stakeholders to question what fell into it...

Do you have ideas on what the non majors would be?