What if a lead satisfies two separate transition rules?

[Anonymous]

Hi Community--

What happens if a lead satisfies two separate stream-transition rules?

For example, 'Data Value Changes: Field X" is the rule for one stream and 'Data Value Changes: Field Y" is the rule for the other stream.

Which stream would the lead get placed into?

Thanks,
Hoi

[Anonymous]

Hoi, there will always be an order of operations. The lead will be sent to the stream to whatever field updates in Marketo first.

If this is a big issue, you can avoid this issue by creating separate campaigns and explicitly exlcuding the other in the filter criteria, then having a wait step in one of the campaigns to stagger the logic.

[Anonymous]

What about when multiple fields are changed at the same time?

This isn't uncommon--our Sales Reps update multiple fields at the same time in Salesforce.

[Anonymous]

I would think whichever rule they qualify for first. Like if Data Value change for field y first then they would be pushed in that direction.