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Re: Web Personalization (RTP) on multiple pages

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BenCirillo
Level 2

Web Personalization (RTP) on multiple pages

We're beginning to mess around with Web Personalization, and I couldn't quite find the answer I was looking for. 

 

Say I want to put a widget or a dialog box on my blog that pops up and asks if you would like to subscribe to our emails. Because people are coming into individual posts from search, I want this to show up on any blog page. So I'm going to set the campaign to *blog* so it shows up on any of our pages with "blog" in the URL. And my segment, just to keep it simple, is going to be anonymous visitors. So far so good.

 

So let's say our anonymous visitor comes to one of our blog posts from Google, and the dialog box (or widget) pops up with the CTA. They decide they are not interested and close/collapse the box. Then, in the same session, they click a link to another one of our blog posts. Since this second page also meets the criteria, does the box/widget pop up a second time? If so, is there a way to make this not happen, so we don't end up harassing visitors who have already told us they're not interested?   

 

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ndalvi
Marketo Employee

Re: Web Personalization (RTP) on multiple pages

Hi Ben,

 

If you do not have "Sticky" check box ticked on the campaign, the campaign will not reappear on the next set of pages on your domain once the user has closed it. If that is checked, then will continue to appear on every page of your domain in the same session.  This page has more information on the same. Let me know if you have any further queries.

https://nation.marketo.com/t5/product-discussions/web-personalization-rtp-on-multiple-pages/m-p/3156...

 

Regards,

Nilesh.

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3 REPLIES 3
ndalvi
Marketo Employee

Re: Web Personalization (RTP) on multiple pages

Hi Ben,

 

If you do not have "Sticky" check box ticked on the campaign, the campaign will not reappear on the next set of pages on your domain once the user has closed it. If that is checked, then will continue to appear on every page of your domain in the same session.  This page has more information on the same. Let me know if you have any further queries.

https://nation.marketo.com/t5/product-discussions/web-personalization-rtp-on-multiple-pages/m-p/3156...

 

Regards,

Nilesh.

BenCirillo
Level 2

Re: Web Personalization (RTP) on multiple pages

That makes sense. FYI it looks like you linked back to this post instead of the product documentation.

ndalvi
Marketo Employee

Re: Web Personalization (RTP) on multiple pages

My mistake, Ben. Thanks for highlighting that. Please find the product documentation link and search for the word "Sticky".

 

https://experienceleague.adobe.com/docs/marketo/using/product-docs/web-personalization/working-with-...