If I put in a duration like wait 1 minute it works just fine. If I put in a specific date, it fails every time.I have been checking in the lead activity logs I see the time zone is the same as the time zone of my wait step. I've also tried not a specific date but just a time with campaign ending on a Monday-Friday at 2pm and that also fails. I'm not sure what step I'm missing to make it execute correctly.
Hi Jeff,
If it's not Monday-Friday at 2pm when a lead exits that step, then it will wait until the next time it is 2pm on a weekday. Are you not seeing leads exit this step at 2pm? Also, can you provide more details on what it is you're trying to do? Maybe there is another way.
John
can we see the activity log?