Hi again Melyssa Mendoza,
The last option will be a short velocity script that should surely do the trick.
-Greg
I will try both out and report back. Thanks again!
And here is the script to put in the program script token
#if(${lead.Primary Account Rep Schedule URL} == "")
#set($url = "xyz@domain.com") href="mailto:xyz@domain.com"
#else
#set($url = "${lead.Primary Account Rep Schedule URL}") href="${lead.Primary Account Rep Schedule URL}"
#end
${url}
-Greg