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Re: Use of snippets / my.tokens in forms (rich text editor)

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Barry_Dupont1
Level 3

Use of snippets / my.tokens in forms (rich text editor)

I'm looking to make it easy to add standard text into forms for:

1) Email consent (the field label)

2) Text linking to privacy statement (using rich text editor)

I assumed (I'm new to Marketo) that I could use either snippets or my.tokens to achieve this, however, trial, error and a look around the community has led me to the conclusion that:

1 - Snippets can't be used in forms (label or text)

2 - System tokens can be, but not 'My tokens'

Appreciate help in confirming the above, and any suggestions on how others ensure that standard text is kept consistent across multiple forms. Generally, they are embedded in our website pages rather than Marketo landing pages so unable to add a snippet to the LP.

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Dan_Stevens_
Level 10 - Champion Alumni

Re: Use of snippets / my.tokens in forms (rich text editor)

You are correct - in that program "my" tokens are not supported in rich-text fields within a form.  However, Sanford Whiteman​ does provide a workaround found in this post: Re: Using local tokens in forms 2.0

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Dan_Stevens_
Level 10 - Champion Alumni

Re: Use of snippets / my.tokens in forms (rich text editor)

You are correct - in that program "my" tokens are not supported in rich-text fields within a form.  However, Sanford Whiteman​ does provide a workaround found in this post: Re: Using local tokens in forms 2.0

Barry_Dupont1
Level 3

Re: Use of snippets / my.tokens in forms (rich text editor)

Thank's Dan, I hadn't come across that post. I'll check it out in detail & give it a go.