Re: Use field value to create a Salesforce support Case

Anonymous
Not applicable

Use field value to create a Salesforce support Case

I will have a Contact Us form on my new website and one of the fields is "Contact Reason" - if someone selects that, I have my Flow set to notify Customer support, but is there a way to use that value to create a Case in Salesforce? Seems like that would be a standard request.

Of course, Salesforce has "web to case," but i'm not sure how that would sync with my Marketo form.

Help, thoughts, etc. HIGHLY appreciated!

1 REPLY 1
Anonymous
Not applicable

Re: Use field value to create a Salesforce support Case

You can create a task in salesforce via a flow step in Marketo, but I don;t see the option for create a case