Re: Updating engagement programs (as new)

Natali_Talevski
Level 4

Hi,

We're doing an update of our engagement programs by creating all new programs and moving members over from the old. Some of the emails from the old program will be in the new one, and I'm wondering is there a way to make sure people don't receive the same content twice.

I've read in the community that moving emails from the old program to the new one (rather than cloning) will allow the new program to recognise them as the same emails and not resend to those member that have already seen them. Is this correct?

Thanks

Natali

3 REPLIES 3
Natali_Talevski
Level 4

Thanks for confirming guys, much appreciated

Anonymous
Not applicable

Yes, that is correct, don't clone them and you will be ok

Josh_Hill13
Level 10 - Champion Alumni

Right. The Asset #ID must be the same for this to work.