updating a form that's embedded on a non marketo landing page

[Michelle_Tizian]

I have to update a form(2.0) that's embedded on our website that's not a marketo landing page.  Will the page automatically update when I approve the form?  I'm just adding a new field to the form.  

[Valerie_Armstro]

Hi Michelle,

Yes, once you approve the draft the form changes will be pushed live onto your non-Marketo landing page.  You do not need to replace the embed code.

[Daniel_Vassily1]

Hi We are using multiple Embedded forms on our website. Yesterday we made a change to all the forms (We included DC in the US State Listing).

I have read in this thread that once the draft is approved the embedded form on the website will update as well without any additional coding.

My question is how long does it take for this to happen as it has now been hours since the forms were update and re-approved.

Any idea how this normally takes and is there anything we can do to hurry the process along?

Thanks for any help.

Daniel

[SanfordWhiteman]

It's instantanteous.  Are you sure you clicked "Approve and Close" from the Form Editor?

[Daniel_Vassily1]

Hi Thanks for the quick response, yes we have approved and closed the forms, gone back to the website and refreshed the pages containing the forms with the updates but still no DC showing up in the State field drop down.

I will pass this on to support and see if they can tell me how to fix these issues.

Thanks again.

Daniel

[Valerie_Armstro]

Hi Daniel Vassily​

Was the DC value added to the State picklist via Salesforce?  If so, you may need to go into each form and add the new value to the dropdown.  See: Re: New Salesforce picklist values not synced to Marketo and Add/Remove Picklist Values - Marketo Docs - Product Docs

[Michelle_Tizian]

Thanks Val.  Good to know.  I was hoping that once I update the form it will just automatically recognize the update without having to replace the embed code.  

[Michelle_Tizian · Accepted solution]

I thought I'd update to this post.  I updated my form2.0 that's embedded on our website and I didn't have to replace the embed code on our website.