Re: Unsubscribe

Daniella_Kamei
Level 2

Unsubscribe

Hello,

I'm having issues with my unsubscribe page. I am trying to find a new the script that actualy works.
Any ideas?
Thanks.
Tags (1)
7 REPLIES 7
Edward_Masson
Level 10

Re: Unsubscribe

What's happened to your Unsubscribe page?
What kind of script are you looking for?
Anonymous
Not applicable

Re: Unsubscribe

Adding one more question: are you looking for the default text?

If so, the article  What is the Default Unsubscribe Text for Emails? would help

Daniella_Kamei
Level 2

Re: Unsubscribe

I need the actual code since my values are not going thoruhgt. Something very simple like:

1. A
2. B
3. C
4. D
5. Unsubscribe from all
Edward_Masson
Level 10

Re: Unsubscribe

Are you trying to create a subscription page to give leads an option to unsubscribe from topics inculding an unsubscribe option?
Here is an article on this:
https://community.marketo.com/MarketoResource?id=kA650000000Gu1jCAC
Daniella_Kamei
Level 2

Re: Unsubscribe

I've tried that (thank you).
The problem is the "unsubscribe" value is not going through.
Anonymous
Not applicable

Re: Unsubscribe

I am having this same problem, people think they unsubscribe, because they end up on the confirm page, but when I check that lead, unsubscribed is unmarked.
Edward_Masson
Level 10

Re: Unsubscribe

Set up a dummy record and try to unsubscribe on your forms. Take a look at that dummy record activity history see if there is any data changes taken place or delays that could give you some insight as to why your leads are not unsubscribing. You should see if the if the unsubscribe token is working correctly or not.