Unsubscribe Link

[Anonymous]

Hello,

I'm trying to get the unsubscribe link to work in the email template. In the test emails the text is not clickable.

Here's what the code looks like from the Email Admin section :

<p><font face="font-family: Helvetica, Arial, sans-serif; font-size: 10px; color: #cbcbcb;>IIf you no longer wish to receive these emails, click on the following link: <a href="%mkt_opt_out_prefix%UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##"></font></p>

[Anonymous]

I would suggest keeping the unsubscribe link, no matter how standard or customised, in the Admin - Email section.

The unsubscribe link is rendered dynamically when the email is going out. 

The standard ones can be found at

http://community.marketo.com/MarketoArticle?id=kA050000000L59WCAS

[Anonymous]

Thanks for the response, but we're actually not pulling it out of the admin section. however, when we send sample emails, the link doesn't get added.

[Gerard_van_den_]

I think there's a difference between the Sample email and a real email sent by a campaign. In the case of Sample emails, the personalized links (unsubscribe etc) don't work. Set up a Smart Campaign that sends out 1 email to your own address to see the difference.

[Anonymous]

You might want to try using the full url, i.e. http://.....?mkto_unsubscribe=1&....