Unsubscribe landing page can't be reached

JamieObex
Level 1

Unsubscribe landing page can't be reached

Hi all,

 

Bit stuck here - a customer emailed this morning to say our unsubscribe link is not working, so I checked the email sent and they were correct, our marketo unsubscribe landing page just lands on a can't be reached error.

Our IT manager has checked through the CNAME settings and everything is set up correctly.

We don't have many landing pages set up but it looks like it affects all of them - our subscribe page doesn't work either.

Any other ideas?
http://lp.obexglobal.com/UnsubscribePage.html


1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: Unsubscribe landing page can't be reached

Did you previously use this exact domain lp.obexglobal.com with another hosted app, or another Marketo instance?