Unable to see Referral offer element on landing page once dragged

Anonymous
Not applicable

Unable to see Referral offer element on landing page once dragged

I dragged referral offer element on to the landing page but I am unable to see anything. Please refer the below screenshot. I am able to see just an empty box. However, upon checking on another PC, It is clearly showing me the buttons. I have checked this on both the browsers (Internet explorer, Google chrome) but the issue is same. Can somebody please suggest the possible problem and solution? Thanks.

pastedImage_0.png

3 REPLIES 3
Akshay_Pant
Level 5

Re: Unable to see Referral offer element on landing page once dragged

Hi Chayan Munjal,

Can you please set the opacity of this element as shown in Screenshot. Let me know if the issue still persists.

pastedImage_0.png

Regards,

Akshay

Anonymous
Not applicable

Re: Unable to see Referral offer element on landing page once dragged

Hi Akshay,

I have already set the opacity as 100 but it is still showing me nothing.

Have a look. I know it is a system specific issue as It is working fine on my colleagues systems but I am unable to guess what is the issue with the system?

pastedImage_1.png

Akshay_Pant
Level 5

Re: Unable to see Referral offer element on landing page once dragged

Hi Chayan Munjal​,

Can you please share the browser url of the landing page so that our team can investigate regarding the same issue ?

Thanks in advance!