Re: Unable to see Referral offer element on landing page once dragged

Anonymous
Not applicable

I dragged referral offer element on to the landing page but I am unable to see anything. Please refer the below screenshot. I am able to see just an empty box. However, upon checking on another PC, It is clearly showing me the buttons. I have checked this on both the browsers (Internet explorer, Google chrome) but the issue is same. Can somebody please suggest the possible problem and solution? Thanks.

pastedImage_0.png

3 REPLIES 3
Akshay_Pant
Level 5

Hi Chayan Munjal,

Can you please set the opacity of this element as shown in Screenshot. Let me know if the issue still persists.

pastedImage_0.png

Regards,

Akshay

Anonymous
Not applicable

Hi Akshay,

I have already set the opacity as 100 but it is still showing me nothing.

Have a look. I know it is a system specific issue as It is working fine on my colleagues systems but I am unable to guess what is the issue with the system?

pastedImage_1.png

Akshay_Pant
Level 5

Hi Chayan Munjal​,

Can you please share the browser url of the landing page so that our team can investigate regarding the same issue ?

Thanks in advance!