Unable to Edit and Delete Shared Segmentations

[Anonymous]

Hello,

I and two of my colleagues have the same permissions in Marketo, which are Admin, Power User (All Workspaces); however, none of us are able to edit the Shared Segmentations that our former Marketo Admin (who built our Marketo workspaces/partitions, etc.) created. Do you know why this could be? Can anyone provide feedback as to what we can do to enable this access to edit the Shared Segmentations?

Thank you,

Laura Kimball

[Tim_Langlois1 · Accepted solution]

That means that you're trying to edit a shared version of an asset. Instead, you need to edit the segmentation in the workspace where the segmentation lives, not in one of the workspaces it is shared with.

[Anonymous]

Awesome! We've been trying to figure this out for a few weeks (not kidding). I should have posted in the community as soon as the problem was discovered.

Thank you Tim!

Laura