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Unable to edit a template module, even though template code allows it to be editable

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Tyro
Level 1

Unable to edit a template module, even though template code allows it to be editable

I'm trying to edit my footer module, the template im using the module is setup to be editable, however in the email build I cannot access the module to edit it.

Template code:

<!-- Footer -->
<table id="Tyrofooter" class="mktoModule footer" mktoname="footer" width="100%" cellpadding="0" cellspacing="0">
<tr>
<td style="padding:35px 0 0;">
<table width="100%" cellpadding="0" cellspacing="0">
<tr>
<td style="background:#0a0524;">
<table class="w-100p" width="550" align="center" style="max-width:550px; margin:0 auto;" cellpadding="0" cellspacing="0">
<tr>
<td id="importantinfo" class="importantinfo" mktoname="importantinfo" style="padding:48px 0 71px; font:12px/14px Arial, Helvetica, sans-serif; color:#fff;">
<b>Important Information</b><br /><br />
<sup style="font-size:60%; line-height:1; vertical-align:top; mso-text-raise: 30%;">1</sup> Tyro does not guarantee any cost savings by opting in for Tap &amp; Save. Savings on eligible transactions processed through the eftpos network vary for each business depending on their card mix, transaction volume and amount, industry, and pricing plan. Eligible transactions are contactless debit card transactions less than $1,000. Tap &amp; Save is not available on Special Offer pricing which includes some flat fee simple pricing offers or where you surcharge on debit card transactions as cost savings may not be realised. Yomani CR, Xentissimo and Xenta terminals do not support Tap &amp; Save. For details refer to the FAQs at <a style="text-decoration:underline; color:#73baff;" href="https://www.tyro.com/">Tyro.com</a> or call <a style="text-decoration:none; color:#fff;" href="tel:1300966639">1300 966 639</a>.<br /><br />
<sup style="font-size:60%; line-height:1; vertical-align:top; mso-text-raise: 30%;">2</sup> 8.8% savings on Merchant Service Fees (MSF) represents the potential savings of Tyro eligible merchants (calculated as an average), over the period<span class="ns"> December 2017 to December 2018</span> and was based on actual eligible transactions processed during this period.<br /><br />
Tyro Payments Limited<span class="ns"> </span> (Tyro) is the issuer of its own financial products. As Tyro does not take into account your personal circumstances, please consider if these products are suitable for you. You can contact Tyro on <a style="text-decoration:none; color:#fff;</a> or <span class="h-u"><a style="text-decoration:none; color:#fff;" href="https://www.tyro.com/">tyro.com</a></span> and access Tyro’s dispute resolution process at <span class="h-u"><a style="text-decoration:none; color:#fff;" href="https://www.tyro.com/complaint-resolution-process/">tyro.com/complaint-resolution-process/</a></span... /><br />
Security Warning: Tyro will not contact you asking to disclose your password or PIN. Tyro will never ask you to login to any online services via email. If you receive a suspicious email or phone call purporting to be from Tyro, please call us on <a style="text-decoration:none; color:#fff;"</a> or email <span class="h-u"><a style="text-decoration:none; color:#fff;" </a></span>. We review our security regularly, however, no warranty is provided that any email and/or attachments are free from viruses or other defects and no liability will be accepted for any loss, damage or other consequences that may arise from opening or using any such email and/or attachments.<br /><br />
2020 &copy; Tyro Payments Limited. All rights reserved. <a style="text-decoration:underline; color:#73baff;" href="%%view_online%%">View&nbsp;this&nbsp;email&nbsp;in&nbsp;your&nbsp;browser.</a><br />
<a style="text-decoration:underline; color:#73baff;" href="%%email_preference_center%%">Unsubscribe here.</a>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
<!-- end Footer -->

 

Email code:

<table id="Tyrofooter" class="mktoModule footer" mktoname="footer" width="100%" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td style="padding:35px 0 0;">
<table width="100%" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td style="background:#0a0524;">
<table class="w-100p" width="550" align="center" style="max-width:550px; margin:0 auto;" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td id="importantinfo" class="importantinfo" mktoname="importantinfo" style="padding:48px 0 71px; font:12px/14px Arial, Helvetica, sans-serif; color:#fff;"> <b>Important Information</b><br /><br /> <sup style="font-size:60%; line-height:1; vertical-align:top; mso-text-raise: 30%;">1</sup> Tyro does not guarantee any cost savings by opting in for Tap &amp; Save. Savings on eligible transactions processed through the eftpos network vary for each business depending on their card mix, transaction volume and amount, industry, and pricing plan. Eligible transactions are contactless debit card transactions less than $1,000. Tap &amp; Save is not available on Special Offer pricing which includes some flat fee simple pricing offers or where you surcharge on debit card transactions as cost savings may not be realised. Yomani CR, Xentissimo and Xenta terminals do not support Tap &amp; Save. For details refer to the FAQs at <a style="text-decoration:underline; color:#73baff;" href="https://www.tyro.com/">Tyro.com</a> or call <a style="text-decoration:none; color:#fff;" href="tel:1300966639">1300 966 639</a>.<br /><br /> <sup style="font-size:60%; line-height:1; vertical-align:top; mso-text-raise: 30%;">2</sup> 8.8% savings on Merchant Service Fees (MSF) represents the potential savings of Tyro eligible merchants (calculated as an average), over the period<span class="ns"> December 2017 to December 2018</span> and was based on actual eligible transactions processed during this period.<br /><br /> Tyro Payments Limited<span class="ns"> </span> (Tyro) is the issuer of its own financial products. As Tyro does not take into account your personal circumstances, please consider if these products are suitable for you. You can contact Tyro on <a style="text-decoration:none; color:#fff;" href="tel:0289071700">02 8907 1700</a> or <span class="h-u"><a style="text-decoration:none; color:#fff;" href="https://www.tyro.com/">tyro.com</a></span> and access Tyro’s dispute resolution process at <span class="h-u"><a style="text-decoration:none; color:#fff;" href="https://www.tyro.com/complaint-resolution-process/">tyro.com/complaint-resolution-process/</a></span... /><br /> Security Warning: Tyro will not contact you asking to disclose your password or PIN. Tyro will never ask you to login to any online services via email. If you receive a suspicious email or phone call purporting to be from Tyro, please call us on <a style="text-decoration:none; color:#fff;" href="tel:1300966639">1300 966 639</a> or email <span class="h-u"><a style="text-decoration:none; color:#fff;" href="mailto:cs@tyro.com">cs@tyro.com</a></span>. We review our security regularly, however, no warranty is provided that any email and/or attachments are free from viruses or other defects and no liability will be accepted for any loss, damage or other consequences that may arise from opening or using any such email and/or attachments.<br /><br /> 2020 © Tyro Payments Limited. All rights reserved. <a style="text-decoration:underline; color:#73baff;" href="%%view_online%%">View&nbsp;this&nbsp;email&nbsp;in&nbsp;your&nbsp;browser.</a><br /> <a style="text-decoration:underline; color:#73baff;" href="%%email_preference_center%%">Unsubscribe here.</a> </td>
</tr>
</tbody>
</table> </td>

1 ACCEPTED SOLUTION

Accepted Solutions
Beth_Massura
Level 8 - Champion

Re: Unable to edit a template module, even though template code allows it to be editable

Hi Tyro,

 

You still need to define editable areas (elements) inside the module. Defining a module with class="mktoModule" only sets it up to be able to drag & drop/reorder/remove the whole section. To add a rich text editable area, for example, you'd need to have a class="mktoText" set. See the Email Syntax Docs page for more details.

 

- Beth

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1 REPLY 1
Beth_Massura
Level 8 - Champion

Re: Unable to edit a template module, even though template code allows it to be editable

Hi Tyro,

 

You still need to define editable areas (elements) inside the module. Defining a module with class="mktoModule" only sets it up to be able to drag & drop/reorder/remove the whole section. To add a rich text editable area, for example, you'd need to have a class="mktoText" set. See the Email Syntax Docs page for more details.

 

- Beth