Re: turn off activity creation related to SFDC contacts - need help

Anonymous
Not applicable

turn off activity creation related to SFDC contacts - need help

Hello,

Not sure if anyone can help with this one. 

Is there any way to turn off activity creation related to SFDC contacts where the account is tagged as a certain type and the activity is not sales-ready lead in the lead score? 

For example, a contact downloaded thought leadership from the web. The contact is actually a reseller of our product and not a lead.  Because this person downloaded this piece of thought leadership, Marketo obviously gave it a score and this person was manually reassigned to a sales professional. In reality, this is not a lead, it’s a reseller and a contact in SFDC.  So the question is… Is there any way to turn off activity creation related to SFDC contacts where the account is tagged as a certain type and the activity is not sales ready lead in lead score?

I don’t think so but I could be wrong…

1 REPLY 1
Grégoire_Miche2
Level 10

Re: turn off activity creation related to SFDC contacts - need help

Hi Niti,

What activity creation are you referring to?

It it's cause by a smart campaign, you can do whatever you want with choices in the flow steps.

If it's the automated that is set in the admin -> salesforce section, I give you a good piece of advice: turn if off completely. Admin - Salesforce Sync Activities 

-Greg