Trouble with My Tokens for Images in Email/Event Programs

[Alexis_Shamsi_H]

Hi everyone,

I am working on an event program that uses My Tokens to populate information across all emails and landing pages in that program. There are 7 email assets, and each has a banner image and 3 detail images in the footer. One item I'd like to improve in this program is adding My Tokens for all 4 images so users do not need to update each individual image in all 7 emails.

I went into the HTML for the email templates, and updated the image src="" code:

<td bgcolor="#E8E6DF"><div class="mktEditable" id="banner-image2"><a href="http://www.fourseasons.com/?c=t"><img name="Four_Seasons_Save_the_Date_Final_r1_c2" src="{{my.Event Email Banner Image}}" width="600" height="252" id="Four_Seasons_Save_the_Date_Final_r1_c2" alt="Four Seasons" style="outline-style:none;text-decoration:none;-ms-interpolation-mode:bicubic;border-style:none;display:block;" /></a></div></td>

Then I added a text My Token for {{my.Event Email Banner Image}} at the event program level. When I cut and paste a test image URL into the token, nothing happens - the image does not render in my email. What am I missing?

Thank you in advance!

[Dan_Stevens_]

Alexis - we had a similar issue when we were trying to insert a token that included the full URL as the value (including the "http://" protocol").  We found out that Marketo cannot create a hyperlink from that value - and that we would have to change our token values so that they didn't include the protocol; and code our emails in the following format "<a href = "http://{{lead.ReportURL}}..."  Try removing the http protocol from the token value and place it preceding the token.