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Triggered Alert contains previous value

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Patricia_Mercha
Level 2

Hi,

 

Can anyone help.  I have set up a form on a landing page, with selection to contact, request demo, request trial.  I noticed that the same value field is populating my alert with old data value if they don't select anything.  Below is the form details I use on the form for asset download.  Further requirements contains the contact us, demo or trial request.  But if person previously requested demo and this time they didn't demo still shows on the new alert, even if it's a new form on a new campaign.

any ideas on how I can stop the old data pulling through the new form alert?

Thanks

 

 

Name: Person

Company: 

Email: 
Job Title: 

Country: 

Phone Number: 
Further Requirements? Product Demo 

Comments:  

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SanfordWhiteman
Level 10 - Community Moderator

You‘d set up the options like this:

SanfordWhiteman_1-1631901414608.png

 

 

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