Trigger Campaign to Update SFDC Account Field

Anonymous
Not applicable
I am looking to have a trigger campaign that says when someone fills out a form, I would like to have a SFDC Account level field of the person be updated.  I have been able to find the field I would like in Marketo, but when I submit the form Marketo says it updated the field however that is never reflected in SF.....any thoughts?  Am I missing something?
Tags (1)
3 REPLIES 3
Dory_Viscoglio
Level 10
Hey Cathal, thanks for this document! Some food for thought for our team.
Anonymous
Not applicable
Hi Bryant,

Check out this article and think about it carefully, then reach out to support if you think you want to enable 2 way account sync.
Josh_Hill13
Level 10 - Champion Alumni
Marketo cannot updated Account fields directly. I recommend adding this to the Contact record and Lead records.

Another solution is to call a webhook or API from the form.