Trigger campaign logic correct?

Anonymous
Not applicable

Trigger campaign logic correct?

Just want to discuss my logic to check this will work in the way I want it to.

I want to change the program status of leads within a program if they do the following:

Open any 2 emails within the program

Click any 2 emails within the program AND visit 2 web pages within the program.

Are my rules correct to listen for this?

Open any 2 emails within the program (it can be the same email twice) - I have selected all emails within the program, then put in a constraint of min number of 2 times.

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Click any 2 emails within the program and visited 2 web pages within the program - I have selected all emails within the program, then put minimum number of 2 times, AND, selected all web pages in the program and stated a minimum number of 2 times. I am not sure if one of these should be a filter, what happens if both are triggers? Does it wait for both to happen?

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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Trigger campaign logic correct?

First one seems correct.

Second one is not because it will trigger when EITHER happens. You'd need a filter similar to

Visited Web Page IS XYZ within past 1 hour at least 2 time.

It will not be perfect.

Anonymous
Not applicable

Re: Trigger campaign logic correct?

Thanks - I thought it might be a filter!