SOLVED

Trigerred AB tests continue even after declaring champion

Go to solution
Anonymous
Not applicable

Trigerred AB tests continue even after declaring champion

Our triggered email AB tests keep on running even after declaring a champion, anyone knows how to handle it?

1 ACCEPTED SOLUTION

Accepted Solutions
Juan_de_Dios_Ng
Level 3

Re: Trigerred AB tests continue even after declaring champion

Hi Idan
Make sure your Declare date is correct, Marketo continue to send test until date/time is reached.
(This may sound obvious but I made that mistake first time tried)

View solution in original post

4 REPLIES 4
Anonymous
Not applicable

Re: Trigerred AB tests continue even after declaring champion

I think I need a little more information to help here.

How long has the test been running.  Are you declaring a winner manually or automatically? Can you create a screen shot?

Anonymous
Not applicable

Re: Trigerred AB tests continue even after declaring champion

the test has been running for about 3 weeks, declared a winner manually

(impossible to upload jpegs here for some reason)

Anonymous
Not applicable

Re: Trigerred AB tests continue even after declaring champion

And did the champion email go out to the rest of the audience?

Juan_de_Dios_Ng
Level 3

Re: Trigerred AB tests continue even after declaring champion

Hi Idan
Make sure your Declare date is correct, Marketo continue to send test until date/time is reached.
(This may sound obvious but I made that mistake first time tried)

View solution in original post