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Tradeshow > Influenced at Show Program Status not updating

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44MattWolf44
Level 3

Tradeshow > Influenced at Show Program Status not updating

Hi all

I've tried it a few different ways at this point (Smart List in Smart Campaign, Static List and full-list person update, etc) and I cannot seem to get a set of about 130ish leads to have their program status switched from either Tradeshow > Not in Program or Tradeshow > Invited, to Influenced by Show.

In every lead's activity log it just says Activity Type: Change Program Status, Detail: Failed: No More Information.

This isn't a crm syncing issue because the leads and their current statuses are all pushing through to the crm Campaign. 

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Amy_Goldfine
Level 10 - Champion Alumni

Re: Tradeshow > Influenced at Show Program Status not updating

This is weird, I'd open a support ticket

Amy Goldfine
Marketo Champion & Adobe Community Advisor

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2 REPLIES 2
Amy_Goldfine
Level 10 - Champion Alumni

Re: Tradeshow > Influenced at Show Program Status not updating

This is weird, I'd open a support ticket

Amy Goldfine
Marketo Champion & Adobe Community Advisor
44MattWolf44
Level 3

Re: Tradeshow > Influenced at Show Program Status not updating

Like half a year later I figured it out actually! I had to do System Mapping in the Admin section for the Trade Show channel. I made the mapping identical to Webinar mapping

 

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