Hello, we are facing this issue with Bizible tracking where we are not able to track any form submissions that happen using Sign in with google. No touchpoints are getting created for these form submissions.
Has anyone encountered this issue and implemented a fix that is stable. Bizible support has provided a solution but in their own terms its hacky at best. Please help!
Solved! Go to Solution.
You could push the form submission activity on a non-Marketo form to create a touchpoint using the available methods in the Bizible JS. Check out this documentation page.
Bizible.Push('Form','MyFormID');
There's an alternate option that involves creating custom interactions and generating offline touchpoints using it. I'd recommend going via that route only if you're not able to generate the touchpoints via the above method.
You could push the form submission activity on a non-Marketo form to create a touchpoint using the available methods in the Bizible JS. Check out this documentation page.
Bizible.Push('Form','MyFormID');
There's an alternate option that involves creating custom interactions and generating offline touchpoints using it. I'd recommend going via that route only if you're not able to generate the touchpoints via the above method.