Tracking Forwarded emails

Anonymous
Not applicable

Tracking Forwarded emails

Hi all,

Does anyone know how to track if someone forwarded an email we sent and to who?

It looks like the only way to do it would be to add the token {{system.forwardToFriendLink:default=edit me}} in the email. But:
1. Not sure the recipient will click on the link
2. If he/she does, he/she will have to enter manually one by one people's details he/she wants to forward it to.
What if he/she needs to forward to a list of 50?

Does anyone have a solution?

Thank you
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Anonymous
Not applicable

Re: Tracking Forwarded emails

Using the forward to a friend token will add the new email address to your database. There is a chance that the recipient will not click on the link. This feature only allows to people to forward one at a time.

If this is for sales and you want them to be able to send an email to a large list, you should have them use sales insight. This would allow them to select the leads that they want to recieve the email.

I hope this helps!