I'm creating a short nurture path in which the user receives an initial email from us, and then each week for two consecutive weeks the user receives a forward from us, with a short message on top of the previous email. The intention is to automate an email series to look just like a one-to-one email thread from a sales rep.
So, email 2 would look something like this:
{{lead.First Name:default=edit me}},
Just wanted to follow up regarding X Y and Z. Let me know if you'd like to set up a brief call to learn more.
Tim
----------------------------------------------------------------------------------
From: Tim Brennan, CAST [mailto:tim's email]
Sent: Monday, October 27, 2014 4:26 PM
To: {{lead.First Name:default=edit me}} {{lead.Last Name:default=edit me}}
Subject: About your LinkedIn profile
{{lead.First Name:default=Customer}},
Text for original message here....
My question is, is there a way to use tokens to personalize the Sent: line in the email details for the previous message? So, the system would populate this line with the right dayofweek, month, date, year, time the previous email was sent?
Sent: Monday, October 27, 2014 4:26 PM
We have SPARQ edition.
Thanks,
David
If you use SFDC (i only did it with SFDC) then you can do it. You can change a data value at the time when the email is sent. then based on the value change record the time/date. And recall the token to marketo while sending the second email.
Email sent -> Email sent field ticked -> SFDC record the time /Date/Day -> Change the format -> recall the date/time to marketo
You can do the time/day/date changes and records through workflow and formulas in SFDC. Not sure how this will work with the other CRM as i never tried anywhere else.