Token is empty mean need to hide entire row in my email

[Muniyandi]

In my email when the token value is empty or blank, I want to hide a section in my HTML email.

could you please help me with how to achieve this?

[SanfordWhiteman]

Well, “empty” and “blank” are the same thing. You probably meant null which is technically different in the database.

When you say “token”, do you actually mean the value of a Person field? Tokens — for example {{lead.tokens}} — are one way to output database values, but you should think in terms of the database itself. It’s confusing to talk about a token being empty because tokens can output default values even if the database field is empty.

[reetusharmaGrz1]

Hi @Muniyandi  If you're comfortable using Velocity Scripting (available in Marketo Email Script tokens), you can conditionally display content based on token values.

Example with first Name

#set( $firstName = ${lead.FirstName} )
#if( !$firstName || $firstName.trim() == "" )
## Do nothing (the section will be hidden)
#else
<div>
<p>Hello $firstName,</p>
</div>
#end

Thanks

[SanfordWhiteman · Accepted solution]

What language is interpreting the ternary operator in Method 2? Please test this on your side.

[SanfordWhiteman · Accepted solution]

No need for the curly braces, and a String field on the Person can never be null or false.

To use a field only if it has at least one non-whitespace character, you only need:

#set( $firstName = $lead.FirstName )
#if( $firstName.trim().isEmpty() )
## Do nothing (the section will be hidden)
#else
<div>
<p>Hello $firstName,</p>
</div>
#end

It’s pretty unlikely for all-whitespace, non-empty values to make their way into First Name, but I suppose it’s possible.