Re: The new Lead Database Dashboard would be nice if it was not empty

Grégoire_Miche2
Level 10

The new Lead Database Dashboard would be nice if it was not empty

Dear all,

The Winter'16 version was released last night on EMEA instances. With it comes the new Lead Database Dashboard. The only issue is that is comes empty on all instances I have looked into (5 different instances so far):

pastedImage_0.png

And also, it lacks a "refresh" button. Does that mean it will automatically refresh each time it is seen ?

-Greg

16 REPLIES 16
Dory_Viscoglio
Level 10

Re: The new Lead Database Dashboard would be nice if it was not empty

Maybe the launch isn't completed yet? I have to assume that Marketo did a good amount of testing and planning on this one because it was just empty/wasted space before.

Anonymous
Not applicable

Re: The new Lead Database Dashboard would be nice if it was not empty

Hello Grégoire,

we too are really excited about this feature! The reason it looks empty right now is due to cache. This will resolve itself by tomorrow for you, however if you can't wait to see the results, please reach out to support who can force the cache update from the back end for you.

Apologies for the inconvenience and I really hope you enjoy the new feature!

Grégoire_Miche2
Level 10

Re: The new Lead Database Dashboard would be nice if it was not empty

Hi Louiza,

I'll keep you posted in the morning.

-Greg

Anonymous
Not applicable

Re: The new Lead Database Dashboard would be nice if it was not empty

Please do!

Grégoire_Miche2
Level 10

Re: The new Lead Database Dashboard would be nice if it was not empty

Hi Louiza,

It populated on the 6th morning, and then refreshed on the 9th (today). Nothing in between.

-Greg

Anonymous
Not applicable

Re: The new Lead Database Dashboard would be nice if it was not empty

Thank you for that information!

Could I trouble you to log a case about it? I think we should double check that everything is working as intended there.

Grégoire_Miche2
Level 10

Re: The new Lead Database Dashboard would be nice if it was not empty

Hi again Louiza,

How often is it supposed to refresh?

-Greg

Anonymous
Not applicable

Re: The new Lead Database Dashboard would be nice if it was not empty

Hello Grégoire,

it should be daily. If this is not the behaviour you see, please do log a case so we can double check it!

Grégoire_Miche2
Level 10

Re: The new Lead Database Dashboard would be nice if it was not empty

I again Louiza,

It was last updated this morning, so less than 24 hours ago.

-Greg